Field technician self-service 

Technicians in the field often need additional parts or consumables, particularly if the nature of the issue isn’t fully diagnosed until they are on site. Through the ByBox mobile app not only do they have visibility of the part(s) near to them, they also have the ability to reserve what they need before picking up the part(s).

This approach is particularly useful where customers demand tight SLAs, or where multiple engineers need access to specific parts. Watch our short video to find out more.